Schema markup is an easily overlooked part of your law firm website, in large part because, if you are viewing the website via web browser, you will never actually see it. Search engines, however, rely on the information this type of markup provides to recognize the types of information located on each page and accurately categorize them for later retrieval. The large language models (LLMs) that drive the leading answer engine chatbots do much the same. Understanding how schema markup works and deploying it effectively across your website gives you an edge over competitors who neglect this opportunity for increasing the “grip” points search tools can use to retrieve relevant pages in response to user queries.
What Is Schema Markup?
Speaking technically for a moment, schema.org is only one version of a type of “tag” system used to help web crawlers recognize the kind of content they should expect to find on a webpage. The formal name for this type of system is structured data; you may sometimes see structured data markup used to refer to the process of applying the structured data tags to a website, or occasionally to the tags themselves, in the same way that you might review to finishing the “markup” of a document or sometimes reference the individual notes and corrections as instances of the document’s markup.
The specific system of structured data developed and maintained by schema.org is so much the industry standard that schema markup is virtually synonymous with the use of structured data in much the same way that “Google” was used almost interchangeably with “web search” until its market dominance was disrupted by the development of “chatbot” search tools powered by LLMs (large language models).
Why Is Schema Markup Important for Law Firm Websites?
While Google has seen inroads on its search dominance (it is worth noting that Google still, as of the time of this writing, captures a greater share of total search activity than any other single tool), schema.org has not been affected in the same way. All of the search tools currently in use for scanning websites and indexing their contents still rely at least partially on structured data to make sense of the “contents” they find on each page.
Web crawlers can usually still read some or all of the text-based content on your website (media files are more iffy) without structured data, but they may not categorize those contents appropriately. Indexing errors in classification make it harder for search (search engines like Google, but also “answer engines” that use a chatbot interface) to recognize when your page contains the kind of information that would likely be relevant to a user’s query. To put this problem in terms familiar to attorneys: Without structured data, search engines may not be able to determine whether the information on your website is “responsive” to a user’s query. Both Google and the newer AI answer engines tend to err on the side of excluding, rather than including, materials that may or may not be responsive to a specific query.
Details: The Schema Tags Your Law Firm Website Needs
Because the whole purpose of schema markup is to signal to search bots what kind(s) of information they are scanning and (ideally) how the distinct pages within a website relate to one another, it is obviously important to choose wisely in applying schema tags to your law firm website. While some schema tags may be more or less applicable, depending on the size of your law firm and the type(s) of work you do (e.g., federal law vs. state only) there are a few tags I always try to make sure my clients’ websites are using.
LegalService
LegalService is a schema “type,” and its place in the schema hierarchy may be structured as either Thing > Place > LocalBusiness > LegalService or Thing > Organization > LocalBusiness > LegalService. Each schema type located at a position below the top of the hierarchy will inherit several possible properties from its parent types, so LegalService inherits distinct sets of potential properties from LocalBusiness, Organization, Place, and Thing.
Think of the “inherited” properties as inherited options; they are properties that may be applied to the schema type, not properties that are applied automatically. For instance, LegalService inherits the option to apply a member property from Organization, because organizations can be members of other organizations (think of the industry associations to which many of the nation’s largest manufacturers belong, for instance). If your law firm does not, as an entity, belong to an organization, then you would not use the member property with LegalService. You might, however, want to associate your LegalService with a Person via a property like employee or owner.
Person
Even a solo law firm will have at least one item of the Person type. Many law firms will have several Person items. These individual items can be separated not just by the names of the people identified, but by the role each person fulfills within the organization. Common examples include jobTitle (this one is great to use in staff bios for non-attorneys) and worksFor; both properties connect the individual to the law firm, but in different ways. A digital marketing strategist may advise you to use both to provide search engines with as many points of connection as possible for clarifying these relationships.
sameAs
sameAs is not a type, but a property. Almost all attorneys’ names are listed in multiple places other than their own law firm websites. Your state bar association is one of the most obvious examples, but if you have claimed a profile on Avvo or FindLaw, those would count as well. Any professional organization that maintains an individual entry on you is also fair game. The sameAs property is used to to denote Thing > Person :: sameAs followed by the URL of the page that relates to the same person, and it facilitates a process known as entity resolution, which machine learning systems use to help clarify that the name referenced on an off-site URL belongs to the same person identified on your law firm website (rather than to another person with a similar name). Entity resolution continues evolving along with improvements in natural language processing (NLP), but the current SEO standard, of providing search engines with as many opportunities as practical, looks set to remain a useful strategy for the long haul.
sameAs can be used with Organization as well as with Person, so if your law firm appears in multiple places online, you can “connect the dots” for search engines using sameAs + URL in your schema markup across your website. For law firm websites, the goal of sameAs is not just disambiguation (although applying sameAs can also serve that function), but authority. Showing search engines the other places where your law firm is referenced online helps search engines to categorize your appearances elsewhere and give you “credit” for those instances.
Make Sure You Get Tailored Advice
The general principle of using schema markup to improve your law firm website’s performance holds true regardless of the type of law you practice. It even remains consistent across traditional search, AI overviews, and the citations surfaced with chatbot answers. However, you will want to work with a digital marketing specialist in your area to make sure that the legal services your law firm offers are properly reflected, that each partner and associate is identified and linked to their digital presence across platforms and websites, and that your location and contact information are consistent with Google’s NAP (name, address, phone number) guidelines. There may also be other considerations specific to your law firm and the way you integrate new posts and pages into your website that demand personalized attention, so be sure to talk with a law firm SEO expert you trust as you consider any updates.
Annette Choti, Esq., has over two decades of legal experience and is the Founder & CEO of Law Quill, a concierge legal marketing agency for law firms. Annette authored the bestselling book Click Magnet: The Ultimate Guide To Digital Marketing For Law Firms, hosts the popular Legal Marketing Lounge podcast, and founded Click Magnet Academy where she teaches professionals to leverage the powerful LinkedIn platform. As a sought after speaker for Bar Associations, Legal Associations, and Marketing Conferences, Annette provides legal marketing insight along with an entertaining twist. Annette used to do theatre and professional comedy, which is not so different from the legal field if we are all being honest. Annette can be found on LinkedIn or directly through email at Annette@LawQuill.com
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