In a recent conversation with Scott Rahn, Founding Partner of RMO Lawyers, I explored a question every growing firm eventually faces: How do you keep growing without sacrificing the people and the reputation that got you there?
Scott brings the perspective of a leader who has built a high-stakes trust, estate, and probate litigation practice through steady growth — and who has learned along the way that culture is protected or lost one decision at a time.
It All Starts With Hiring
When Steve asked what tips Scott could offer leaders trying to build a firm, regardless of generation, Scott didn’t hesitate. The single most important role a leader plays is in the hiring process: screening for, and ultimately hiring, the right people.
How a Scarcity Mindset Fuels Burnout
Scott described how a scarcity mindset can turn into something close to greed out of fear. Firms overcommit themselves, their teams, and their clients. When they can’t deliver, the first thing to suffer is their reputation. Worse, they end up burning out their teams and losing their best people.
The Top 3 Qualities in a New Hire
The biggest paycheck is not always the best career move. If the culture, values, and environment do not fit, you may be job hunting again in six months. This goes for employers as well as employees.
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Steve Fretzin is a five-time bestselling author, host of the BE THAT LAWYER and Future Rainmakers podcasts, and a business development coach who works exclusively with attorneys. For more than 18 years, he has helped lawyers build strong books of business without selling, pitching, or chasing, using his proven Sales-Free Selling™ approach. His clients consistently become top rainmakers and credit his coaching and systems for driving meaningful, measurable growth. Steve can be reached directly at steve@fretzin.com, or through his website at bethatlawyer.com. Connect with him on LinkedIn at https://www.linkedin.com/in/stevefretzin. His ALL NEW BE THAT LAWYER Community is changing how lawyers develop the skills never taught in law school. Learn more at bethatlawyer.com/community.
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